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Organization Support

The Cyber Range is committed to making sure our users have the best experience using our virtual exercise environments and cybersecurity resources. We have created a collection of Knowledge Base articles here for your convenience. However, as we grow, update, and improve the Range, unexpected issues are bound to occur for users. To support these issues, we have a support team committed to solving these new issues as they arise.


To contact the Cyber Range support team, please submit a support ticket including your course/exercise, a description of your issue, and any screenshots or supporting information regarding your problem. Please provide as much context as possible so we are able to efficiently troubleshoot the issue.

Have a Question? Contact Support

We're here to help you. If you still have questions after reviewing the information above, please feel free to submit a ticket with our Support Team and we'll get back to you as soon as possible.