Skip to content

Why should I not change the password or delete existing SSH keys in my exercise environments?

The software used to provide the virtual connection has several helpful features; however, these features are somewhat fragile to changes.

For instance, in a Linux Virtual Machine, we often provide file upload capability. This upload capability in some cases uses a password, and in other cases uses an SSH key. When these changes are made, the feature is not only disabled, but it often breaks the login process; this is unfortunately an issue outside our immediate control to repair. By changing passwords, this also prevents a TA or Instructor from checking student work.

Have a Question? Contact Support

Students: Please reach out to your Instructor or Admin who can submit a ticket to our Support team on your behalf.

If you are an Instructor or Admin and still have questions after reviewing the information above, please feel free to submit a ticket with our support team and we'll get back to you as soon as possible.